Welcome to NihonPal. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
1. Who We Are
NihonPal is a language learning app that helps users practice Japanese conversations through AI characters. We are based in Indonesia and operate globally.
2. Information We Collect
a. Information You Provide Directly
- Email address (when you register or contact us)
- Optional profile info (e.g., name, avatar)
b. Information Collected Automatically
- Session cookies for authentication (login/logout)
- Device/browser info for security and debugging
- IP address (logged automatically for performance/security)
3. Cookies and Tracking Technologies
We use essential cookies only, such as for secure login (Supabase magic link). These cookies:
- Are required for you to log in and stay logged in
- Are not used for advertising or analytics
- Do not track your behavior across other websites
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide and improve our AI chat services
- Respond to user inquiries or support requests
- Monitor performance and detect abuse
5. AI & Language Processing
When you send messages to our AI characters, your input is securely processed using OpenAI's API. This helps generate natural responses in your conversations.
We do not use your data for training AI models or any other unrelated purpose.
Your messages are only stored to support your chat history and improve your personal experience.
6. Legal Basis for Processing
We process your personal data based on:
- Your consent (when you register)
- Contractual necessity (to provide the app)
- Legitimate interests (e.g., to improve services and ensure security)
7. Data Sharing
We do not sell or rent your data.
We may share limited data with trusted service providers who help us operate the app:
- Supabase (authentication, database, hosting)
- OpenAI (AI response generation)
- Lemon Squeezy (payment processing)
All third parties comply with relevant data protection laws and are bound by data processing agreements.
8. Data Storage & Retention
- Your data is stored securely on Supabase servers.
- We retain your account data as long as your account is active.
- If you delete your account, all associated personal data will be permanently erased immediately, unless we are legally required to retain certain information.
9. Security
We use encryption, access controls, and other best practices to protect your data. However, no system is 100% secure — so please use a strong password and keep it private.
10. Your Rights
Depending on your location, you may have rights to:
- Access or correct your personal data
- Delete your account and data
- Object to certain uses of your data
- Withdraw consent
11. Children's Privacy
NihonPal is not intended for users under 13 years old. We do not knowingly collect data from children without parental consent.
12. International Data Transfers
Your data may be transferred to or stored in countries like Singapore or the United States. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
13. Policy Updates
We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via the app or email.
14. Contact Us
If you have any questions about this policy, please contact: