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Frequently Asked Questions

What is NihonPal?

NihonPal is an AI-powered Japanese language learning app that helps you practice conversations with unique AI characters. Each character has their own personality and speaking style to make learning more engaging and fun.

How does NihonPal work?

Just sign up for a free account, choose one of our AI characters, and start chatting! The AI will respond naturally in Japanese to help you practice real conversations in a stress-free environment.

How do I start chatting with a character?

Go to the Characters page, pick a character you like, and click 'Start New Chat'. You can begin talking right away!

Do I need to know Japanese to start?

A basic understanding of Japanese is recommended. Our AI characters speak in Japanese to help you practice naturally, so knowing some basic vocabulary and grammar will help you get the most out of the experience.

Is NihonPal free to use?

Yes! You can access basic features and characters for free. To unlock more characters and unlimited messages, you can upgrade to the Pro plan.

How do I upgrade to Pro?

Visit the Upgrade page to see all the Pro features and choose the plan that fits you best. Pro unlocks more characters, unlimited chatting, and more customization.

What devices can I use NihonPal on?

NihonPal runs on any modern web browser — phone, tablet, laptop, or desktop. No app download required!

Is my conversation data safe?

Yes. Your conversations are securely stored in our database. However, we strongly recommend not sharing any personal or sensitive information during your chats, as the conversations are designed for language learning purposes only.

Can I cancel my subscription anytime?

Yes, you can cancel anytime through your account settings. Your Pro access will remain active until the end of your current billing period.

How do I get started?

Click 'Start Practicing Now' to create your free account. You'll be chatting with AI characters in just a few minutes!

Still need help?

Can't find what you're looking for? Our support team is here to help.